...because we can't get to Altdorf.
/rant mode on
And whilst Order to their credit put up some tough defence this evening, that wasn't the thing stopping us. The intensely irritating reason was that, along with the constant crashing and other bugs, this patch has brought a bug where once you capture one fortress, the NPCs at all the others become unattackable. So even with a coordinated push to get all 3 enemy fortresses under siege at the same time, as soon as that first one fell the others became impossible.
Since the campaign was knackered, we decided to go to the Tomb of the Vulture Lord, but we couldn't get in. Not because the zone was Order controlled, oh no. Instead because the PQ outside is bugged and the "dig" button isn't appearing for stage 1. Great... Though apparently some guildies got it to stage 2 earlier because the button appeared for a couple of people, but then the runes you stand on weren't activating at all, so they were still stuffed.
There's all sorts of other bugs and problems being reported on forums and in game. That's a tad ironic considering that this patch's big selling points were: bug fixes and city siege changes.
The bug fixes are probably great, but they're overshadowed by the monstrous new ones. And as for City sieges, well they remain great on paper. But that's all it is so far, on paper, since we can't get to the bloody city because of bugs.
Here's a tip. Don't release bug ridden patches just before the weekend, so like maybe you'll have enough staff in to fix the bloody thing before it gets hammered with the weekend's heavy gaming numbers. A bit like with the previous not at all buggy patch, where you didn't release it just before thanksgiving and have by your own admission most of your staff on holiday. Oh wait... :P If that's a misconception of events on my behalf, then apologies and yet at the same time, yikes! The situation is worse if so.
I hope this is all a bit embrassing for Mythic, but unless the US is suffering the same we won't know as they don't comment on EU issues. That's left for GOA to reply with the generic "sorry, we'll send it to Mythic" style response, followed of course by sweet FA. We still need shared US/EU forums.
Continuing this whinging tangent compare:
http://www.warhammeronline.com/
and
http://www.war-europe.com
Even after all this time we're still stuck with the much despised, browser unfriendly, bugger all information holding, pile of turd, Flash (is it 1998 in France still?) website. It's like a constant digital reminder to us EU players of the old classic GOA comment "equal does not mean identical". Also known as "meh screw 'em, what do the customers know anyway".
See Mythic? See what your bug ridden patch has done? It's drained my positivity and turned me into a grumpy old twat wallowing in my internet misery.
/rant mode off
Yipee! Happy thoughts!
Showing posts with label bugs. Show all posts
Showing posts with label bugs. Show all posts
Sunday, 23 August 2009
Wednesday, 20 May 2009
The great aura scandal of 2009
If you've ever attended a busy Fortress or in fact any of WAR's other lag magnets, you may have encountered the DoT Aura of Doom. Just in case you've never encountered it, basically this is what happens.
Chosen and Knights of the Blazing Sun auras take 12 seconds to deactivate, so when you click a new aura the old one lingers for 12 seconds before turning off. It's something that is part of the class, players "twist" their auras by clicking a new one before the previous one deactivates and by doing so will often run 3 auras at once. This requires a lot of monotonous clicking or the use of the Twister add on which helps make it easier.
That's fine and just the way the class works, nothing wrong there. However when you twist your auras in a laggy environment, the game freaks out and auras do not shut down properly. End result of which is massive amounts of stacked auras. We're talking double figures... Normally this doesn't really cause any problem to anyone except the Chosen/KotBS themselves, because stat buffs don't actually stack, it's just a visual thing on your UI. Damage Over Time auras are a totally different kettle of fish. In these laggy situations they DO stack, causing huge amounts of damage to any poor soul within 30 foot... This is generally considered as an exploit.
I'm not going to argue with that, though it's not as clean cut as some may think and there is a lot of misinformation going around. I'll quickly clarify a couple of things:
- The Twister add on does NOT cause this. Actually it's a case of twisting auras in any manner whilst lagged can cause it. It's a flaw of the chosen/kotbs mechanic when the game is lagged.
- It is impossible to twist auras and choose NOT to lag stack them. If you play your class as intended and twist auras, then there is a risk of this happening.
- Once it's started its hard to stop, logging out is more than likely not going to work, so you're left with ctrl+alt+delete to shut down WAR.
- People can just choose not to use a DoT aura in forts at all... That doesn't fix the bug though, just avoids it.
- BOTH factions are "abusing" this exploit. People can deny it all they like, but if there's an option to cheat, then some people will.
Get your asbestos lined suit and factor 9000 suncream, then have a look at this thread in my server's forum on WHA: http://www.warhammeralliance.com/forums/showthread.php?t=289186
I'm sitting quite comfortably on the fence about the right and wrongs of that night's events. Otherwise I'll get dragged into all the rambling about two wrongs, ivory towers, glass houses and all that crap. There are some good points being made by both Order and Destruction players in that thread, but as so often with a topic coloured in dramatic shades of grey, they're being smothered by all the bile and trolling.
All this anger, rage, denial and nonsense caused by the laggy servers/code/etc. Mythic you're about to cram us all into Land of the Dead... With lag as it is, I'm not alone in feeling a little bit uneasy...
Chosen and Knights of the Blazing Sun auras take 12 seconds to deactivate, so when you click a new aura the old one lingers for 12 seconds before turning off. It's something that is part of the class, players "twist" their auras by clicking a new one before the previous one deactivates and by doing so will often run 3 auras at once. This requires a lot of monotonous clicking or the use of the Twister add on which helps make it easier.
That's fine and just the way the class works, nothing wrong there. However when you twist your auras in a laggy environment, the game freaks out and auras do not shut down properly. End result of which is massive amounts of stacked auras. We're talking double figures... Normally this doesn't really cause any problem to anyone except the Chosen/KotBS themselves, because stat buffs don't actually stack, it's just a visual thing on your UI. Damage Over Time auras are a totally different kettle of fish. In these laggy situations they DO stack, causing huge amounts of damage to any poor soul within 30 foot... This is generally considered as an exploit.
I'm not going to argue with that, though it's not as clean cut as some may think and there is a lot of misinformation going around. I'll quickly clarify a couple of things:
- The Twister add on does NOT cause this. Actually it's a case of twisting auras in any manner whilst lagged can cause it. It's a flaw of the chosen/kotbs mechanic when the game is lagged.
- It is impossible to twist auras and choose NOT to lag stack them. If you play your class as intended and twist auras, then there is a risk of this happening.
- Once it's started its hard to stop, logging out is more than likely not going to work, so you're left with ctrl+alt+delete to shut down WAR.
- People can just choose not to use a DoT aura in forts at all... That doesn't fix the bug though, just avoids it.
- BOTH factions are "abusing" this exploit. People can deny it all they like, but if there's an option to cheat, then some people will.
Get your asbestos lined suit and factor 9000 suncream, then have a look at this thread in my server's forum on WHA: http://www.warhammeralliance.com/forums/showthread.php?t=289186
I'm sitting quite comfortably on the fence about the right and wrongs of that night's events. Otherwise I'll get dragged into all the rambling about two wrongs, ivory towers, glass houses and all that crap. There are some good points being made by both Order and Destruction players in that thread, but as so often with a topic coloured in dramatic shades of grey, they're being smothered by all the bile and trolling.
All this anger, rage, denial and nonsense caused by the laggy servers/code/etc. Mythic you're about to cram us all into Land of the Dead... With lag as it is, I'm not alone in feeling a little bit uneasy...
Thursday, 30 April 2009
Rubbish new GOA CSR policy regarding loot
A bit of a rant coming up, I'm going to get all emo about missing pixels. So I'll apologise now. Sorry ;)
This week I won my first ever loot bag in a fortress. However the chest wasn't visible to myself and several others winners. I raise a help ticket for a CSR, surely they must be able to reimburse us. I'd presumed they would have logs they can access for contentious things like fort loot. It would be, you know, like a sensible thing to have.
CSR response via email much later was this:
Dear Customer,
After investigating your case we regret to inform you that we are unable to restore your loot bag. We are very sorry for any inconvenience caused.
As we can understand this can be frustrating, this issue will be escalated to our quality assurance department for further investigation, in the hope that we can avoid this situation in the future.
For any further issues please do not hesitate to contact us via the ingame appeal system.
Kind Regards,
Warhammer Europe Customer Service Team.
Obviously I was not happy about this at all. I know several people that have previously had missing or unlootable gold bags mailed to them. Hell, even people that didn't loot cos they were bloody dead or outside the keep have had them replaced in the past. So I raised another ticket to point this out and that this is purely the game at fault, so why don't I get equal treatment. This time a GM gets back to me quite quickly. Alas, he simply says that their policy has changed and they don't replace loot bags anymore "sorry". Hmm that's a crap new policy, but ok...
Unfortunately, the tale doesn't end there. Today I was the only choppa in an alliance warband when the Conqueror choppa gloves drop. I click need, everyone else clicks pass or greed. But oh joy, nothing happens. No rolls, nothing. The loot simply vanishes into the ether. Ok thinks I, this is a different situation, I'll raise a CSR ticket and hope for the best...
Dear Customer
You recently placed a support request concerning a missing item. We are sorry to hear that you have lost an item, however until further notice we are not reimbursing items in your situation. Should you require further assistance please feel free to place another support request.
Kind Regards,
WAR European Customer Support Team
AAAGHHH!!!
Ok excuse caps, but this needs saying loud.
WHY HAVE YOU GOT THE OPTION IN YOUR TICKET SYSTEM FOR LOOT BASED REQUESTS, WHEN YOU REFUSE TO BLOODY HELP?
In both situations the game screwed up. Nothing to do with players doing anything dodgy or stupid, the game simply cocked up delivering the loot. Yet the CSR's wont do anything? WTF is that about?
Considering the various issues being leapt on by disgruntled rage quitters of late, the last thing Mythic/GOA need to be doing is pissing us about when the bugs skank our loot. Either replace things or get rid of the option in the help menus, because at the moment it just raises false hope only to replace it with annoyance. Alternatively, make it so loot doesn't bug out. Whilst discussing this I discovered it's not exactly unusual. :(
What makes this doubly annoying is now that you can't buy any conqueror, etc for gold, it's now MUCH more difficult to get the gear. The token system takes ages to get any armour with, compared with how you couold quickly get a couple of bits before. Which means if the items drop from players, crap like this is immensly annoying. I am not paying 650g for conqueror gloves from the auction house.
It's easier to get bloody invader for crying out loud.
This week I won my first ever loot bag in a fortress. However the chest wasn't visible to myself and several others winners. I raise a help ticket for a CSR, surely they must be able to reimburse us. I'd presumed they would have logs they can access for contentious things like fort loot. It would be, you know, like a sensible thing to have.
CSR response via email much later was this:
Dear Customer,
After investigating your case we regret to inform you that we are unable to restore your loot bag. We are very sorry for any inconvenience caused.
As we can understand this can be frustrating, this issue will be escalated to our quality assurance department for further investigation, in the hope that we can avoid this situation in the future.
For any further issues please do not hesitate to contact us via the ingame appeal system.
Kind Regards,
Warhammer Europe Customer Service Team.
Obviously I was not happy about this at all. I know several people that have previously had missing or unlootable gold bags mailed to them. Hell, even people that didn't loot cos they were bloody dead or outside the keep have had them replaced in the past. So I raised another ticket to point this out and that this is purely the game at fault, so why don't I get equal treatment. This time a GM gets back to me quite quickly. Alas, he simply says that their policy has changed and they don't replace loot bags anymore "sorry". Hmm that's a crap new policy, but ok...
Unfortunately, the tale doesn't end there. Today I was the only choppa in an alliance warband when the Conqueror choppa gloves drop. I click need, everyone else clicks pass or greed. But oh joy, nothing happens. No rolls, nothing. The loot simply vanishes into the ether. Ok thinks I, this is a different situation, I'll raise a CSR ticket and hope for the best...
Dear Customer
You recently placed a support request concerning a missing item. We are sorry to hear that you have lost an item, however until further notice we are not reimbursing items in your situation. Should you require further assistance please feel free to place another support request.
Kind Regards,
WAR European Customer Support Team
AAAGHHH!!!
Ok excuse caps, but this needs saying loud.
WHY HAVE YOU GOT THE OPTION IN YOUR TICKET SYSTEM FOR LOOT BASED REQUESTS, WHEN YOU REFUSE TO BLOODY HELP?
In both situations the game screwed up. Nothing to do with players doing anything dodgy or stupid, the game simply cocked up delivering the loot. Yet the CSR's wont do anything? WTF is that about?
Considering the various issues being leapt on by disgruntled rage quitters of late, the last thing Mythic/GOA need to be doing is pissing us about when the bugs skank our loot. Either replace things or get rid of the option in the help menus, because at the moment it just raises false hope only to replace it with annoyance. Alternatively, make it so loot doesn't bug out. Whilst discussing this I discovered it's not exactly unusual. :(
What makes this doubly annoying is now that you can't buy any conqueror, etc for gold, it's now MUCH more difficult to get the gear. The token system takes ages to get any armour with, compared with how you couold quickly get a couple of bits before. Which means if the items drop from players, crap like this is immensly annoying. I am not paying 650g for conqueror gloves from the auction house.
It's easier to get bloody invader for crying out loud.
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About Me
- Bootae
- Half man half pixel. Music obsessive, likes a drink, occasional bastard.